This Privacy Policy outlines how CITYWIDE TS LIMITED (operating the Cellsortpro brand) collects, uses, and protects personal information processed through www.cellsortpro.com. We are committed to maintaining the highest standards of data integrity in accordance with New Zealand’s Privacy Act and applicable European Data Protection Regulation (GDPR).
- Company Information
Company Name: CITYWIDE TS LIMITED
Registration Number: 9429051350901 / 8754733
Registered Address: 179 Princes Street, Dunedin City Centre, New Zealand 9016, China
Contact: +64 34795270 | desktop@cellsortpro.com
- Information Collection
We collect only the information necessary to provide efficient service and maintain operational standards. This information includes:
Identification Information: Name and contact details.
Transaction Records: Billing and delivery information required for order fulfillment.
Operational Data: IP addresses, browser information, and website interaction logs used for service stability and management improvements.
- Processing Purpose
Your information will only be used for:
Order fulfillment, shipment management, and account management.
Professional customer support and response to inquiries.
Maintaining accurate business and financial records.
Ensuring a secure business environment and compliance with laws and regulations.
- Secure Payment Processing
Transactions on this website are powered by Stripe.
Data Transfer: Payment information is transmitted directly to our secure payment processor.
PCI Compliance: CITYWIDE TS LIMITED does not store complete credit card details or sensitive payment authentication data in our internal systems. All financial data is managed in accordance with Stripe’s security, privacy, and transaction agreements.
- Data Retention
Personal information will only be retained for the time necessary to achieve the purposes for which it was collected:
Transaction Records: Retained for up to 7 years in accordance with financial and business record retention obligations in New Zealand and international jurisdictions.
Communication Records: Retained for a reasonable period necessary to resolve inquiries and maintain service records.
After the retention period, information will be securely archived, anonymized, or deleted.
- Information Sharing
We do not sell personal data. Information will only be disclosed to third parties when necessary to provide the services offered, such as:
Logistics and order fulfillment partners.
Regulated payment institutions.
Legal or accounting entities required for regulatory compliance.
- Global Operating Standards
As an international company headquartered in New Zealand, we may process information related to our global service operations. We have stringent administrative and contractual safeguards in place to ensure that all information processing complies with our data protection commitments.
- Data Subject Rights
Under applicable law, you have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact our management team using the contact details provided below. We will process all requests within legally mandated timeframes and requirements.
- Cookies and Performance
Our website uses functional cookies to ensure a stable browsing and checkout experience. You can manage or restrict cookie settings through your browser’s preferences menu, but please note that disabling all cookies may affect the website’s essential functionality.
- Contact Information
For any questions regarding our data protection standards or to exercise your rights, please contact:
CITYWIDE TS LIMITED
Address: 179 Prince Street, Dunedin City Centre, New Zealand 9016, China
Email: desktop@cellsortpro.com
Tel: +64 34795270
