At Cellsortpro, your transaction security is always our top priority. This policy outlines how we protect your payment information and ensure the integrity of all orders processed by CITYWIDE TS LIMITED.
- Secure Payment Processing
We use Stripe as our global payment service provider. All transactions are processed using industry-standard encryption technology, ensuring the security of your payment data throughout the checkout process.
Supported Payment Methods: We accept major credit/debit cards (Visa, Mastercard, American Express), e-wallets (Apple Pay, Google Pay), and other regional payment methods available at checkout.
- Billing Transparency
For your convenience in identifying your purchases, please note that all charges will appear on your bank or credit card statement under the name “CITYWIDE TS LIMITED”. We recommend that customers verify that their billing information matches the information registered with their financial institution to avoid processing delays.
- Data Privacy and PCI Compliance
Security Standards: We strictly adhere to the highest security protocols. CITYWIDE TS LIMITED does not store complete credit card information in its internal systems. All sensitive payment data is processed directly by Stripe’s secure infrastructure, which fully complies with the global payment card industry data security standard (PCI DSS).
Privacy: All personal data related to your transactions is processed in accordance with our privacy policy and applicable data protection regulations.
- Transaction Integrity
To maintain a secure business environment for our customers, all orders undergo a standard verification process. In some cases, our system may require additional verification to ensure the legitimacy of transactions and protect customers’ payment information from unauthorized use.
- Customer Support
Our team is dedicated to efficiently answering your payment-related questions.
Support Response: We strive to provide a formal response to all payment inquiries within 24 to 48 hours.
Contact Information:
Email: desktop@cellsortpro.com
Tel: +64 34795270
Address: 179 Princes Street, Dunedin City Centre, New Zealand 9016
